With health centers now receiving direct shipments of COVID vaccines, health center leaders can expect to see an increase in call volume. Patients are scheduling vaccine appointments and seeking vaccine consultation, and call volume will only increase as we approach President Biden’s goal of providing a vaccine to anyone who wants one by May 1st.
Call4Health, a professional healthcare call service, helps health centers create a personal COVID-19 triage hot line based on their individual needs. Not only can Call4Health create an efficient routing system for COVID inquiries, but Call4Health can staff health centers’ COVID call lines to manage:
- Vaccine appointment scheduling and second shot reminders
- COVID inquiries (via nurse triage)
- Call overflows that seamlessly integrate into health centers’ normal call management function
Contact us today for a free consultation and to learn more about Call4Health’s COVID vaccine support services.